Thirty-two
answers.

At Via-Claudia-Augusta 36 in 6533 Fiss, in the heart of the Serfaus-Fiss-Ladis holiday region.

Yes. The car park is right at the house and free for hotel guests. It is yours from check-in until check-out.

The nearest railway station is Landeck-Zams. From there regional buses and taxis run to Fiss. Get in touch before you travel if you would like help planning.

For the journey from Landeck-Zams railway station or from the airport, we recommend SFL Taxi in Fiss on +43 5476 6700 and West.Taxi on +43 660 58 51 830. We know both to be reliable. Please book directly with the taxi company. We do not have a shuttle of our own.

Check-in is from 3 pm, check-out is by 11 am. If you are arriving later, please let us know in advance. We are happy to look after luggage where we can.

Yes, throughout the hotel and without a password. Just pick the Hotel Gebhard network, that is all. If you have any trouble, let us know.

Yes, depending on the length of your stay: for one night either on the day of arrival or departure, from two nights for the whole stay plus the day of departure. The current conditions of Serfaus-Fiss-Ladis apply.

Directly at the lifts or online in advance. Ski passes ordered online can be collected at a pick-up station.

Yes. Hotel guests have ski storage reserved at Intersport Pregenzer at the valley station, free of charge.

The nearest lifts are a few minutes' walk away. We will happily show you the exact route when you arrive.

Daily from 8 to 10 am. If you want to leave earlier, order coffee and rolls the evening before.

Yes. Your own supper is welcome in the lounge area. We provide crockery, cutlery and glasses; drinks come from our bar.

No. In the evening you can pre-order a pinsa during the day for the time you want, or bring your own supper.

Coffee and hot chocolate are free every day until 7 pm.

Please tell us before you arrive. We will then check exactly what we can prepare at breakfast and in your room. Gluten-free options are possible by prior arrangement.

No. Sauna and quiet area are included for our guests.

Daily from 4 to 8 pm, earlier or later by arrangement if you wish.

Finnish sauna, organic sauna, infrared cabin, steam bath and quiet area. There is no pool.

Children under 15 may use the spa area until 6 pm and only when accompanied.

Families are very welcome. We have family rooms and suites, but no entertainment team and no childcare in the hotel.

For children aged 0 to 2 there is a cot with bedding. A high chair and kettle are available on request, subject to availability.

Dogs are welcome in the summer season only and on request. The current daily rate and conditions are confirmed when you ask.

Not in the house, but you are welcome to on the balcony. Please be considerate of your neighbours.

From 10 pm. With 19 rooms you notice one another, and everyone appreciates a quiet night.

Currently 30 per cent of the total by bank transfer. The booking conditions in your offer are what counts.

Cash, debit card, Mastercard or Visa.

Fees are staggered by the time of cancellation. The current deadlines and amounts are in our booking conditions.

No. The current local tax is charged separately on site. You will find the exact amount in your offer and in the booking conditions.

After breakfast, every day. If you would rather not have it cleaned, hang the yellow sign on the outside of the door. If you would prefer us to come later, just let us know.

Towels left on the bathroom floor get changed. Towels left hanging stay as they are. So you decide how much goes in the wash.

In small steps: electricity from 100 per cent hydropower, and room cleaning and towel changes only when you want them. The yellow sign and the towels on the floor are the simplest way to tell us.

We do not have a dedicated co-working area, but the lounge has natural light, Wi-Fi and plug sockets, some of them under the benches. For a bit of quiet work it does nicely.

Two supermarkets are within hiking distance, the Althaler bakery is opposite the church, a souvenir shop next to it. The region's weekly programme is available from us or at serfaus-fiss-ladis.at.